Our cable and Internet acted up for the second weekend in a row.
When I called last Saturday, they told me they would send someone out. When no one came, I called again only to find that no one would arrive until Wednesday. We waited. Sure enough, the service came back late Sunday night.
When I called to get it repaired today, they told me I had to wait until Wednesday. Then they tried to get me to switch my phone service to their care.
When I pointed out the irony of the sales pitch to the support person, she quickly changed the subject. At least she had the decency to be embarrassed.